References Burda Direct GmbH, Offenburg Creation and maintenance of a call center application for 60 desks, order-processing, quality management, automated export of diverse lists and statistics in MS Office - formats. Windows XP, SQL Server 2000. F & S Dialogmarketing GmbH, Offenburg Creation and maintenance of a call center application for 250 desks, operating at four separate locations in germany. Order processing, inbound and outbound, computer integrated telephony via TAPI. Windows 2000, SQL Server 2000. GTS mbH, Wiesbaden Participation in developping the products HKLS und WinHKLS, calculation applications for the technical equipment of buildings. Technologies: MS-DOS, Windows, Borland C, dbVista, Microsoft Access. Hewlett-Packard Deutschland GmbH, Bad Homburg Development of an application for literature inquiries and literature ordering. Technologies: Visual Basic, Visual C++, XML. Automated HTTP- und FTP- file operations. Data administration in XML. An innovative testing machine constructor from Idstein (Ts.) Development of applications for controlling and using density control and flow control appliances. Technologies: Windows NT / 2000 / XP, Microsoft Visual Basic, XML, COM, Siemens SIMATIC, Phoenix Contact Interbus, Beckhoff TwinCAT SPS. Lottogemeinschaft Südwest GmbH & Co. KG, Offenburg Development and Maintenance of the OLAP System, Participation in developping a CallCenter and customer administration solution for 30 Desks. Windows 2000, SQL Server 2000. R+V Allgemeine Versicherung, Wiesbaden Participation in a project for developping and maintaining a call center application. Technologies: Windows NT 4.0 / 2000, Visual C++, Visual Basic, XML, XSL, COM, MTS, IBM MQ Series, Siemens HICOM, GENESYS. City of Wiesbaden Development of a workflow system for managing and editing industry tax data, combined with the associated examination und statistics functionality. Technologies: Windows NT 4.0, Office 97. Tema GmbH & Co. KG, Offenburg Telecom Service Deutschland GmbH & Co. KG, Offenburg Creation and maintenance of a call center application for 200 desks. Workflow management, integrated call center functionality, postal dispatch management, payment management, archiving of each user transaction. Windows 2000, SQL Server 2000. Unisys Deutschland GmbH, Sulzbach Participation in developping the product Avis NT, a voucher processing solution for banking payment services. Technologies: Windows NT 4.0 / 2000, Visual C++, MFC, SQL Server.